Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after order confirmation. Orders are not shipped or delivered on Sundays or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email or SMS.
Shipping Rates & Delivery Time
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery timelines:
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Metro Cities: 3–6 business days
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Other Locations: 5–10 business days
Delivery times may vary depending on your location, courier partner, weather conditions, or unforeseen delays.
Shipping Locations
We currently ship across India.
(If you plan to ship internationally later, this section can be updated.)
Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS to track your package in real time.
Shipping Delays
We are not responsible for delays caused by:
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Courier partner issues
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Incorrect or incomplete address provided by the customer
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Natural disasters, strikes, or government restrictions
Incorrect Address / Failed Delivery
Please ensure your shipping address and contact details are correct. If a package is returned due to an incorrect address or failed delivery attempts, reshipping charges may apply.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with clear images and order details. We will assist you as quickly as possible.
Contact Us
For any shipping-related questions, feel free to contact us:
📧 Email: garmonk.com@gmail.com